Privacy Policy

Who we are

Bacalah MY respects the privacy of our customers and is committed to protecting the personal information collected. This policy explains how we collect, use, and protect customer information.

1. Information We Collect

We may collect personal information such as:

  • Full name
  • Shipping address
  • Phone number
  • Email address
  • Payment details (processed through third-party payment gateways CHIP)

2. How We Use Your Information

The collected information will be used for:

  • Processing orders and shipping books
  • Providing order status updates
  • Customer support
  • Marketing purposes

3. Data Protection

We take appropriate security measures to protect customer data from unauthorized access. All payment transactions are processed through secure platforms and are not stored on our website.

4. Disclosure of Information to Third Parties

We will not sell or share customer information with third parties except:

  • For delivery purposes (e.g., courier services)
  • If required by law

5. Customer Rights

Customers may request to update or delete their information by contacting us at [support@bacalahmy.com].